Client Care Professional

10 hours ago


New York, New York, United States Staff My Agency Full time

We are seeking a Client Care Professional to join our team at Staff My Agency in Staten Island, NY. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and building strong relationships.

In this role, you will work closely with our clients to understand their insurance needs and provide personalized solutions. You will also be responsible for answering phones, greeting clients, and following up with customers as needed. We are looking for a highly motivated and organized individual who can work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to clients.
  • Understand client insurance needs and provide personalized solutions.
  • Answer phones and greet clients with a smile.
  • Follow up with customers as needed to ensure their needs are met.
What You'll Get
  • Base pay plus commission/bonus, estimated at $45,000 per year.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience working with a dynamic team.
  • Growth potential/Opportunity for advancement within our agency.
Requirements
  • Excellent communication skills - written, verbal, and listening.
  • Self-motivated and proactive in problem-solving.
  • Detail-oriented and able to work in a team environment.
  • Able to assess customer needs and conduct effective interviews.
  • Able to effectively relate to customers and provide personalized service.
  • Property Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).


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