Technical Lead

7 days ago


Boerne, Texas, United States Vip Staffing - zrtech Full time
Job Overview

VIP Staffing - zrtech is seeking an experienced Technical Lead to join our IT Team as a Senior Systems Administrator with Data Analyst Experience. This hybrid role requires a strong understanding of both technical systems and data analysis.

Responsibilities
  • Maintenance, configuration, and operation of computer systems, network servers, workstations, and networking equipment.
  • Install and upgrade computer components and software, including endpoint and server patching, Mobile Device Management, and virtualization.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Provide documentation and technical specifications to Project Teams and Managers for planning/implementing new or upgrades to IT infrastructure (hardware or software).
  • Lead desktop and helpdesk support efforts, ensuring timely resolution of desktop applications, workstations, and related equipment problems with minimal disruptions.
  • Act as a trusted data visualization advisor to drive business value through data insights and recommendations.
  • Collaborate with employees to identify areas of improvement in relation to data or workflow and lead technology projects to address these opportunities.
  • Visualize data with graphs, infographics, and other methods for better data delivery.
  • Maintain databases and data systems by addressing errors and monitoring performance.
  • Communicate complex technical information and procedures to audiences of varying skill levels, both written and orally.
  • Participate in industry groups/panels to stay ahead of industry trends and share best practices with the team.
  • Evaluate risks associated with business activities and ensure compliance with risk and compliance policies and procedures.
  • Maintain a professional attitude while under stress.
Requirements
  • Bachelor's degree in Computer Science, Data and/or Business Analysis, Data Science, or another business-related subject area, or 5 years of related experience may be substituted in lieu of a degree.
  • Strong knowledge of servers and infrastructure hardware components, including network switches, storage arrays, SAN, NAS, Firewalls, Backup systems, etc.
  • Experience with Microsoft platforms: O365, Azure, Azure AD, Teams, Exchange, etc.
  • Knowledge of virtualization, VMWare, Hyper-V, or equivalent.
  • Strong knowledge of systems and networking software, hardware, and networking protocols.
  • Experience with scripting and automation tools.
  • Experience with patching and software deployment.
  • Proven track record of developing and implementing IT strategy and plans.
  • Expertise in implementing and developing helpdesk and IT operations best practices, including security, storage, data protection, and disaster recovery protocols.
  • Critical thinking and problem-solving skills, with excellent customer service capabilities.
  • Ability to identify and implement innovative solutions to business problems.
  • Experience leveraging business intelligence platforms, data management platforms, and SQL-based languages (MSSql, MySql, Tableau, etc.).
  • Intermediate SQL skills and ability to deliver presentations to all levels of management.
  • System administration and IT certifications in Microsoft or other network-related fields are a plus.
Preferred Qualifications
  • 5+ years of experience in systems administration environments for on-premises and cloud-based servers and applications.
  • Data Analytics or functional business experience within the respective industry of responsibility.
  • A+, Server+, Security+, and Microsoft certifications.

The estimated salary for this position is $85,000-$110,000 per year, depending on location and experience.



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