Bakery Operations Manager
3 weeks ago
As a Shift Leader at Insomnia Cookies, you will be responsible for leading the cookie crew team and ensuring a positive customer experience. This role requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service and quality products to all guests
- Support store leadership by maintaining operations during your shift, communicating pertinent information, and monitoring production efficiency
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning
- Manage cash handling and deposits
- Provide a safe, clean, working environment for guests and staff
Requirements:
- At least 1 year of working experience in a customer service focused role
- Point of Sale systems experience
- Outstanding communication, time management, and people skills
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
About Us:
Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its warm, delicious delivery. With an expanding footprint of over 290 stores globally, we are revolutionizing the cookie game by truly "Imagining What's Possible"
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