Office Manager

1 week ago


Roswell, Georgia, United States Barry Hancock - State Farm Agent Full time

Job Summary: As an Office Manager - State Farm Agent Team Member with Barry Hancock - State Farm Agent, you will play a crucial role in empowering our agency to achieve its goals. You will implement and support office policies, ensuring the execution of advantageous customer experiences.

Responsibilities:

  • Establish and maintain customer relationships, following up as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.

Qualifications:

  • Excellent communication skills - written, verbal, and listening.
  • Highly organized and detail-oriented.
  • Experience in sales preferred.
  • Proactive in problem-solving.
  • Able to work in and manage a team environment.
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment.
  • Able to obtain Property and Casualty License.
  • Able to obtain Life and Health License.

Benefits:

  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Growth potential/opportunities for advancement within my agency.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Roswell, GA and help customers with their insurance and financial services needs, including:

  • Auto insurance.
  • Home insurance.
  • Life insurance.
  • Retirement planning.

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