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Customer Experience Ambassador

2 months ago

Honolulu, Hawaii, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at Dave & Buster's. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through exceptional service, ensuring that every guest leaves with a positive impression of our establishment.

Key Responsibilities
  • Guest Interaction: Greet guests with a warm smile and a friendly attitude, ensuring a welcoming atmosphere for all.
  • Service Excellence: Provide timely and accurate service, managing wait times and communicating information as needed to guests, team members, and managers.
  • Game Assistance: Assist guests with game-related inquiries and provide recommendations on games and activities.
  • Merchandise Management: Maintain accurate inventory levels, restock merchandise, and ensure that all storage areas are clean and organized.
  • Team Collaboration: Work collaboratively with other team members to ensure seamless service delivery and maintain a positive working relationship.
Requirements
  • Age: Must be at least 16 years of age.
  • Physical Demands: Ability to work in a fast-paced environment, stand for long periods, and lift up to 30 pounds.
What We Offer
  • Competitive Hourly Rate: $14 - $15 per hour.