Operations Lead
4 days ago
At Aspen Dental, we put our patients first, offering a secure and stable work environment with a world-class dental service organization (DSO). Our comprehensive training program, competitive compensation, and flexible scheduling will help you thrive in your career as a Supervisor, which we call an Operations Lead. You will have the opportunity to make a positive impact on patients' lives and contribute to our mission of providing exceptional patient care.
Key Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Work collaboratively with other members of the dental team to provide exceptional patient care.
- Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection, and ensure high-quality of care.
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
- Review data day to day to evaluate the impact on the practice.
- Oversee scheduling and confirming patient appointments.
- Verify insurance payment, collection, balance nightly deposits, and credit card processing.
- Additional tasks assigned by the Manager.
Requirements
- High school diploma or equivalent; college degree preferred.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Demonstrate analytical thinking; place a premium on leveraging data.
- Organized and detail-oriented.
- Experience in sales.
Aspen Dental is an Equal Opportunity Employer
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