Assistant General Manager
1 week ago
The Assistant General Manager is a key role within Hobbs Brook Real Estate LLC, responsible for supporting the General Manager in all aspects of property management for an assigned portfolio of properties. This position requires a high level of organizational skills, multitasking abilities, and a strong sense of ownership to ensure the properties are maintained at the highest industry standards and have excellent curb appeal at all times.
Key Responsibilities:
Proactively engage with tenants to ensure all tenant service needs and requests are being met, issues resolved in a timely manner, and all work orders completed and closed out.
Participate in the planning, facilitation, and attendance at tenant events and tenant retention activities. Assist with ongoing updates to a Tenant Services Plan and execute tasks associated with such.
Assist tenants with their yield-up obligations and/or their move-in coordination with various 3rd party firms or directly with main tenant contacts.
Ensure all tenant database information in PM systems, or otherwise, is up to date and accurate. Review reports and monitor/analyze key metrics for analysis of tenant services.
Collaborate with the facilities team to ensure preventative maintenance programs are robust and useful in proactively maintaining the building systems.
Monitor and implement energy savings initiatives and incorporate sustainability efforts as needed for refuse removal, composting, exterior landscaping, and other areas to lower a building's carbon footprint.
Requirements:
Bachelor's degree (a combination of education, professional work experience, and professional skills will be considered in lieu of a Bachelor's degree)
4+ years of related work experience
Highly collaborative work style
Strong sense of ownership
Solid multitasking skills
Solid problem-solving skills
Drives results and orientation
Preferred Qualifications:
Yardi property management software or equivalent
Building Engines work order software or equivalent work experience
Proficient in Word, Excel, PowerPoint, and Outlook
What We Offer:
Hobbs Brook Real Estate LLC offers a comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work time off allowances, and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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