Assistant General Manager

1 week ago


Watertown, Massachusetts, United States Hobbs Brook Full time
Job Summary:

The Assistant General Manager is a key role within Hobbs Brook Real Estate LLC, responsible for supporting the General Manager in all aspects of property management for an assigned portfolio of properties. This position requires a high level of organizational skills, multitasking abilities, and a strong sense of ownership to ensure the properties are maintained at the highest industry standards and have excellent curb appeal at all times.

Key Responsibilities:

⁠ ⁠Proactively engage with tenants to ensure all tenant service needs and requests are being met, issues resolved in a timely manner, and all work orders completed and closed out.

⁠ ⁠Participate in the planning, facilitation, and attendance at tenant events and tenant retention activities. Assist with ongoing updates to a Tenant Services Plan and execute tasks associated with such.

⁠ ⁠Assist tenants with their yield-up obligations and/or their move-in coordination with various 3rd party firms or directly with main tenant contacts.

⁠ ⁠Ensure all tenant database information in PM systems, or otherwise, is up to date and accurate. Review reports and monitor/analyze key metrics for analysis of tenant services.

⁠ ⁠Collaborate with the facilities team to ensure preventative maintenance programs are robust and useful in proactively maintaining the building systems.

⁠ ⁠Monitor and implement energy savings initiatives and incorporate sustainability efforts as needed for refuse removal, composting, exterior landscaping, and other areas to lower a building's carbon footprint.

Requirements:

⁠ ⁠Bachelor's degree (a combination of education, professional work experience, and professional skills will be considered in lieu of a Bachelor's degree)

⁠ ⁠4+ years of related work experience

⁠ ⁠Highly collaborative work style

⁠ ⁠Strong sense of ownership

⁠ ⁠Solid multitasking skills

⁠ ⁠Solid problem-solving skills

⁠ ⁠Drives results and orientation

Preferred Qualifications:

⁠ ⁠Yardi property management software or equivalent

⁠ ⁠Building Engines work order software or equivalent work experience

⁠ ⁠Proficient in Word, Excel, PowerPoint, and Outlook

What We Offer:

Hobbs Brook Real Estate LLC offers a comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work time off allowances, and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
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