Dental CAD/CAM Technician
1 month ago
Work from home and be part of our team as a Dental CAD/CAM Technician. You must live within a specific circle of cities including Baltimore, MD, Harrisburg, PA, Albany, NY, and Boston, MA.
We are seeking a highly motivated and detail-oriented individual to provide technical support and training to our customers in the use of our CAD/CAM products and software.
Key Responsibilities:
- Provide in-depth training to dental professionals and resellers on the use of our CAD/CAM products and software.
- Support customers through online and on-site courses, troubleshooting technical issues, and providing corrective steps via phone, email, and remote-control software.
- Occasionally provide repair and maintenance work on machines, both in-house and on-site.
- Other duties as assigned.
Requirements:
- Strong verbal and written communication skills in English.
- Excellent communication skills, with a friendly and polite solution-oriented customer service mindset.
- Ability to work independently and as part of a team.
- Highly motivated with excellent organizational skills.
Preferred Qualifications:
- Prior experience in CNC and CAD/CAM.
- Dental office or laboratory experience (e.g., as a Certified Dental Technician).
- Hands-on experience with electro-mechanical equipment repair.
Required Certifications and Licenses:
- High School diploma or equivalent.
- Technical degree (vocational school, Associate Degree) or 5 years of experience in the field or a related area.
- Driver's License.
Travel Requirements: Up to 30% travel required.
Immediate Supervisor's Title: Service Manager
Location: Remote
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