Commercial Lines Team Lead

2 weeks ago


Morristown, Tennessee, United States gpac Full time
Commercial Lines Team Manager

Are you a seasoned insurance professional with a passion for delivering exceptional client service and a knack for managing complex accounts and leading high-performing teams? We're seeking a talented Commercial Lines Team Manager to join our dynamic team and make a significant impact in the insurance industry.

Key Responsibilities:
  • Oversee the renewal process to ensure policies are renewed and invoiced timely within required standards
  • Monitor and assess CSR workloads to proactively identify issues and implement resolutions when needed
  • Coach CL CSRs to achieve their KPI goals and meet or exceed growth expectations
  • Conduct routine quality audit checks to ensure adherence to service standards and workflow best practices
  • Manage New Business written through Producers
  • Meet with clients to build relationships and service top clients/accounts
  • High Competency in Commercial Lines Coverage & NJ/NY insurance markets
  • High Proficiency in evaluating risk and identifying coverage gaps
  • Prior experience and competency with real estate development and/or construction accounts a plus
  • P & C License required
  • Available to work in-office 4 to 5 days a week, primarily NJ (Manhattan 2-4 days a month)
Requirements:
  • 5 years experience in Commercial Property & Casualty
  • Large Commercial experience a Plus
  • High Competency in Commercial Lines coverages and NY/NJ Market
  • Prior Experience successfully leading a commercial lines team preferred
  • Proficient with computer technology including Microsoft products
  • Proficient with Agency Management System; EPIC experience a plus
  • Ability to concentrate in a fast-paced, high-volume environment with high accuracy
  • Ability to evaluate and prioritize workflow effectively in order to meet deadlines

If you're ready to take your career to the next level and make a difference in the world of insurance, we'd love to hear from you.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.



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