Guest Services Ambassador

3 weeks ago


Robinsonville, Mississippi, United States Penn National Gaming Full time
Job Summary

We are seeking a skilled and friendly Guest Services Host to join our team at Penn National Gaming. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless service delivery.

Key Responsibilities
  • Greet guests and arrange for seating according to guest preference and table availability.
  • Quote accurate waiting times and handle guest waiting lists or reservations.
  • Familiarize the restaurant food menu, including description, price, add-ons, and beverages.
  • Assist wait staff and bus persons in their duties as necessary.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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