Automotive Service Consultant

2 weeks ago


Milwaukee, Wisconsin, United States Meineke - 2990 Full time
Job OverviewBenefits:
  • Performance-based bonuses
  • Attractive salary package
  • Employee discounts available

Position Summary
We are seeking two dedicated Automotive Service Consultants to enhance our team. The ideal candidates will possess outstanding communication and customer service abilities, thrive in a dynamic environment, excel at multitasking, and have prior experience in automotive service writing, which is highly advantageous.

Each day presents unique challenges in our bustling automotive service center. You will undertake various responsibilities, including responding to customer inquiries and managing essential documentation. Acting as the liaison between the workshop and the clientele, you will utilize your expertise to recommend and sell the necessary services to our customers.

We provide a competitive base salary complemented by an incentive pay structure. The base salary is aligned with industry standards and reflects prior experience, with significant earning potential through incentives.

Key Responsibilities
  • Engage with customers in a fast-paced automotive setting. Your daily tasks will include making and receiving customer calls, interpreting inspection reports from technicians, and converting them into service estimates for clients, presenting and selling these estimates effectively. Follow up with prospective customers.
  • Maintain high levels of employee morale and customer satisfaction while ensuring profitability.
  • Keep the office environment clean and professional.
  • Oversee the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.
  • Work hours are from 7 am to 6 pm, reporting directly to the General Manager.
Qualifications
  • High school diploma or GED required; a bachelor's degree is preferred.
  • A valid state-issued driver's license and a clean driving record are mandatory.
  • Successful completion of a pre-employment drug screening and background check.
  • A minimum of two years of experience as an automotive service writer or advisor is preferred. A strong background in a related field will be considered.
  • Comprehensive understanding of automotive technology, service duties, and repair services is essential.
Benefits and Perks
  • Competitive compensation package
  • Opportunities for career advancement
  • Training and development programs
  • Comprehensive benefits package
  • Employee discounts
  • Positive workplace culture
  • Locally-owned business
  • Access to cutting-edge tools and equipment
  • Work-life balance
Why Choose Meineke?
  • Meineke prioritizes both personal and professional development.
  • Benefit from ongoing training and development initiatives to expand your automotive knowledge and stay current with industry trends.
  • Join a team of motivated and skilled individuals who share your commitment to delivering high-quality repair services. Experience a supportive and collaborative work atmosphere that fosters growth and teamwork.
  • As part of locally-owned Meineke shops, enjoy a sense of community and connection with your customers and colleagues.


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