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Senior Automation Pharmacy Specialist
2 months ago
Job Title: Senior Automation Pharmacy Specialist
Job Overview:
The Senior Automation Pharmacy Specialist plays a crucial role in the management and operation of Omnicell automation systems, ensuring they are utilized effectively as per the directives of the healthcare provider during scheduled shifts. This position involves the preparation and upkeep of automation equipment, troubleshooting issues, managing medication inventory, and analyzing reports. The Specialist will communicate any concerns raised by clients to the Pharmacy Services Manager.
Key Responsibilities:
- Execute return and restocking processes to enhance the efficiency of automation usage.
- Oversee and maintain inventory levels of formulary medications to guarantee their availability for dispensing.
- Conduct routine maintenance on automation systems and escalate unresolved issues to the Technical Assistance Center (TAC).
- Advise on medications to be integrated into automation systems based on usage data and workflow requirements.
- Perform daily and periodic cleaning of equipment following best practice guidelines.
- Inspect robotic systems daily for any operational issues or wear.
- Resolve common technical issues as they arise.
- Analyze trends to identify root causes of recurring problems.
- Maintain open communication to facilitate proactive and solution-oriented problem-solving.
- Ensure high levels of customer satisfaction by aligning the Pharmacy Services program with client needs, emphasizing quality and responsiveness.
- Conduct training sessions and ensure compliance with all necessary documentation and policies.
- Promote customer engagement and satisfaction by acting as a knowledgeable resource.
- Engage in planning activities by setting personal goals that support quality improvement initiatives.
- Foster a collaborative work environment by utilizing effective communication and team-building skills.
- Adhere to established procedures and guidelines set forth by the healthcare provider.
- Manage work-related expenses responsibly, including timekeeping and per diem considerations.
- Maintain required state and/or national certifications to meet professional standards.
- Be prepared to travel to various client or corporate locations as needed.
Essential Skills and Qualifications:
- Strong organizational skills with a focus on accuracy and reliability.
- Proven customer service skills.
- Excellent interpersonal, communication, and problem-solving abilities.
- Ability to work with mechanical systems effectively.
- Proficient in computer hardware and Windows operating systems.
Basic Requirements:
- High school diploma or equivalent.
- Current PTCB Certification.
- State Pharmacy Technician Registration/License (if applicable).
- Minimum of two years of experience in a hospital pharmacy or healthcare setting.
- Familiarity with pharmacy automation systems.
Preferred Qualifications:
- Three years of experience in a related field.
- Knowledge of safe handling practices for hazardous medications.
- Experience in implementing and supporting clinical solutions in healthcare.
- COVID-19 vaccination.
Work Environment:
- Pharmacy setting.
- Ability to stand for extended periods.
- Potential exposure to hazardous substances.
- Willingness to travel as required.
- Capability to lift 25-30 lbs.
Omnicell is dedicated to transforming pharmacy care through innovative solutions designed to enhance clinical and operational outcomes across various healthcare settings. Our mission is to be the most trusted partner for healthcare providers, guided by our commitment to delivering defined outcomes.
Our extensive portfolio includes robotics, smart devices, intelligent software, and expert services that assist healthcare facilities worldwide in improving both business and clinical results as they strive towards the vision of an Autonomous Pharmacy.
We are committed to fostering an inclusive culture and a healthier world through various initiatives, including Employee Impact Groups and well-being programs. Join us in our mission to enhance the pharmacy care delivery model, ensuring safer and smarter patient care for all.
Omnicell is an equal opportunity employer, welcoming applications from individuals of diverse backgrounds and perspectives. We are committed to accessibility in our recruitment process and provide support for individuals with disabilities as needed.
Respect for privacy and confidentiality is paramount at Omnicell. We adhere to strict policies to prevent discrimination or retaliation against those who engage in discussions about compensation.
Omnicell reserves the right to modify job roles and responsibilities as necessary to meet the evolving needs of our organization and advance our mission.
