Lead RN Case Manager

2 days ago


West Palm Beach, Florida, United States NCH Healthcare Full time

Job Summary

The Lead RN Case Manager at NCH Healthcare is responsible for overseeing a team of RN Case Managers in the inpatient and emergency departments across all campuses. This role involves ensuring high-quality, patient-centered care, program development, staff training, and community outreach. The Lead RN Case Manager will enforce departmental policies, provide mentorship to RN Case Managers, and collaborate with multi-disciplinary teams to ensure comprehensive patient care.

Key Responsibilities

  • Supervise a team of RN Case Managers in the inpatient and emergency departments
  • Ensure high-quality, patient-centered care
  • Develop and implement programs to improve patient outcomes
  • Provide mentorship and training to RN Case Managers
  • Collaborate with multi-disciplinary teams to ensure comprehensive patient care

Requirements

  • Associate Degree in Nursing required; BSN preferred
  • Minimum of 2 years supervisory/lead/manager level experience in hospital Case Management
  • Florida RN license and Basic Life Support (BLS) certification required
  • Case Management Certification Preferred
  • Intermediate computer knowledge including Microsoft Word, Excel, and Outlook

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