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Shift Lead

2 months ago

Albuquerque, New Mexico, United States DoorDash Full time
About the Role

We're seeking a highly motivated and experienced Shift Lead to join our team at DoorDash. As a Shift Lead, you will be responsible for guiding a shift of 2-10 employees through daily operations, ensuring a high-quality experience for customers, and promoting a positive work environment.

Key Responsibilities
  • Lead Operations Associates through their shift by delegating tasks, ensuring a safe and productive work environment, and serving as the point of escalation for daily operations.
  • Assist with day-to-day tasks, including receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping to clean and organize work areas.
  • Delight Customers by maintaining menus and systems, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
  • Facility Management by monitoring supplier deliveries, managing regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to improve our quality and customer experience.
Requirements
  • You're self-motivated, positive, and a team player with high integrity and a passion for delighting customers.
  • You have a proven track record of success in a warehouse, retail, or restaurant environment.
  • You're able to be on your feet and move heavy product, with the ability to lift up to 50 lbs and operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent and are at least 18 years of age.
  • You're organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule, with the ability to work any day of the week across daily operating hours.
About DoorDash

At DoorDash, our mission is to empower local economies by providing a platform for customers to access a wide range of food and other goods. We're committed to growing and empowering a more inclusive community within our company, industry, and cities.

We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. We're an equal opportunity employer and welcome applications from diverse candidates.

Benefits

As a Shift Lead at DoorDash, you'll enjoy a comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and more.

Our benefits are designed to support your overall well-being and help you thrive in your role. We're committed to providing a positive and inclusive work environment that allows you to grow and succeed.