Service BDC Representative

3 days ago


Jacksonville, Florida, United States George Moore Chevrolet Full time

Job Title: Service BDC Representative

We are seeking a highly skilled and motivated Service BDC Representative to join our team at George Moore Chevrolet.

About the Role:

The successful candidate will be responsible for driving quality service lane traffic by effectively scheduling appointments and following up with customers.

Duties and Responsibilities:

  • Schedule and follow up on service inquiries, ensuring timely communication with customers.
  • Generate 12 service appointments per day, totaling 276 appointments per month.
  • Contact customers based on current marketing initiatives to promote our services.
  • Enter customer inquiry data into CRM (DealerSocket) accurately and efficiently.
  • Utilize email and text messaging as needed to maintain open communication channels.
  • Exhibit exceptional customer service skills, providing a positive experience for every interaction.
  • Track leads and appointments using various categories to analyze performance.

Qualifications:

  • Possess strong multitasking ability, with excellent organizational and time management skills.
  • Display a professional demeanor and appearance at all times.
  • Demonstrate proficiency in MS Office Suite and Windows operating systems.
  • Showcase customer service and appointment setting experience, preferably in a sales or automotive environment.
  • Proven ability to work effectively in a team environment, supporting colleagues and achieving shared goals.

Benefits:

  • Full-time employees working 30 hours or more receive comprehensive medical, dental, and vision benefits.
  • 401K plan available after one year of employment, promoting long-term financial stability.
  • Longevity Fund/Bonus rewards hard work and dedication.
  • Vacation time and paid holidays ensure a healthy work-life balance.
  • GM training empowers employees to excel in their roles.

Working Conditions:

The Service BDC Representative works primarily from a desk in an office setting, spending 90% of their time making calls and emails to and following up with customers. Weekend, evening, and possible holiday hours may be required.

Estimated Salary: $15.00 per hour plus commissions, providing opportunities for growth and financial success.



  • Jacksonville, Florida, United States Vaden Chevrolet Cadillac Brunswick Full time

    Drive Your Career Forward with Vaden Chevrolet Cadillac BrunswickWe are seeking a highly motivated Sales Development Representative to join our team at Vaden Chevrolet Cadillac Brunswick in Brunswick, GA. As a key member of our Business Development Center (BDC), you will be responsible for answering customer inquiries, scheduling appointments, and ultimately...


  • Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    We are seeking a skilled Loan Servicing Representative to join our team at Triad Financial Services, Inc. This role offers an excellent opportunity for career growth and development in the mortgage industry.As a Loan Servicing Representative, you will be responsible for providing exceptional customer service to internal and external customers, while...


  • Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    About Triad Financial Services, Inc.We are a leading provider of lending services with over 50 years of experience helping homeowners achieve their dreams. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the financial industry.Job SummaryWe are seeking a skilled and dynamic Customer Service...


  • Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    Join Our Team as a Loan Servicing RepresentativeWe are seeking a skilled and dynamic Customer Service Representative to join our loan servicing team at Triad Financial Services, Inc. in Jacksonville, FL.About the Role:This is an excellent opportunity for a customer-focused individual who enjoys working in a fast-paced environment and providing top-notch...


  • Jacksonville, Florida, United States J&W Heating and Air Full time

    Become a Service Representative with J&W Heating and Air + PlumbingWe are seeking a skilled Service Representative to join our team in Jacksonville, FL. As a Service Representative, you will be the primary point of contact for customers, providing exceptional service, and ensuring their needs are met. If you have excellent communication skills, a positive...


  • Jacksonville, Florida, United States North Florida Surgeons Full time

    Patient Service Representative NeededWe are seeking a Patient Service Representative to join our team at North Florida Surgeons in Jacksonville. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and ensuring that their needs are met.Key Responsibilities:Develop and maintain proficiency in the...


  • Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.About the RoleThe Customer Service Representative will work closely with our customers...


  • Jacksonville, Florida, United States Gordon Food Service Full time

    OverviewGordon Food Service is a leading provider of food distribution solutions in North America. Our company has been delivering excellence, expertise, and quality products to our customers for over 120 years.Estimated Salary: $60,000 - $80,000 per yearThis role offers a competitive salary and benefits package, including a generous 401(k) matching program,...


  • Jacksonville, Florida, United States UF Health Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to fill the role of Customer Service Representative. This is an exciting opportunity to join our team at UF Health and contribute to the delivery of exceptional patient care.About the Role:Provides excellent customer service to patients, families, and...


  • Jacksonville, Florida, United States Domino's Pizza LLC Full time

    Domino's - 13947 Restaurant Team MemberWe are looking for a dedicated individual to join our team as a Customer Service Representative at Domino's Pizza LLC.As a Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, and maintaining the front of the store. You will work closely with the...


  • Jacksonville, Florida, United States JACKSONVILLE PRIMARY CARE PA Full time

    Job SummaryWe are seeking a Patient Service Representative to join our team at Jacksonville Primary Care PA.This is a part-time position that requires a maximum of 25-30 hours per week.As a Patient Service Representative, you will be responsible for greeting patients, collecting demographic information, and assisting with check-in and check-out processes.You...


  • Jacksonville, Florida, United States UASA Full time

    We're looking for a highly motivated and experienced professional to fill the role of Sales and Service Representative at Atlantic Coast Appliance and Home Furnishings. In this position, you'll be responsible for assisting customers in purchasing appliances and home furnishings while also providing expert repair services. To excel in this role, you'll need...


  • Jacksonville, Florida, United States Family Dollar Full time

    Are you looking for a challenging and rewarding role in retail? Look no further than Family Dollar's Sales and Service Representative position! As a Sales and Service Representative, you will be responsible for:Providing top-notch customer serviceAssisting customers with merchandise selectionCompleting cash register transactionsAnswering questions regarding...


  • Jacksonville, Florida, United States Lexima Full time

    Job Title: Van Service RepresentativeWe are seeking a reliable and detail-oriented Van Service Representative to join our team at Lexima. The estimated salary for this position is between $40,000 to $60,000 per year. In this role, you will be responsible for providing exceptional customer service to our guests by driving them safely and efficiently to their...


  • Jacksonville, Florida, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our valued customers.Key...


  • Jacksonville, Florida, United States First Florida Credit Union Full time

    Join Our Team as a Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting Credit Union services.About the...


  • Jacksonville, Florida, United States LotSolutions, Inc. Full time

    About the RoleThe Customer Service Representative plays a pivotal role in ensuring seamless customer support by delivering fast and accurate communication, making necessary changes to plans, coordinating with team members, and resolving inquiries and issues for customers and branch representatives.Key Responsibilities:Communicate effectively and...


  • Jacksonville, Florida, United States Bill Pool - State Farm Agent Full time

    **About the Role**We are seeking a highly motivated Insurance Service Representative to join our team at Bill Pool - State Farm Agent. As an Insurance Service Representative, you will play a crucial role in providing exceptional customer experiences and promoting State Farm's premier insurance and financial service products.**Key Responsibilities:**Customer...


  • Jacksonville, Florida, United States Elite Parking Services of America Inc Full time

    Job OverviewElite Parking Services of America Inc is seeking a skilled Parking Service Representative to join our team. As a key member of our valet staff, you will be responsible for providing exceptional service to our clients.


  • Jacksonville, Florida, United States Evolution Parking & Guest Services Full time

    Guest Services Representative OpportunityWe are seeking a motivated Guest Services Representative to join our team at Evolution Parking & Guest Services. As a key member of our team, you will play a critical role in delivering exceptional guest experiences through our valet parking services.About the Opportunity:You will work closely with our guests to...