Onboarding Specialist

7 days ago


Duluth, Minnesota, United States PracticeTek Full time

About the Role:

The Onboarding Representative plays a vital role in guiding new clients through the setup process for our white glove billing service, CTProBill. This position is responsible for creating revenue opportunities for the company by providing clients with integrated options that allow for a seamless billing process and positively impact their revenue stream.

Key Responsibilities:

  • Provide a great onboarding experience for new clients with timely feedback, thorough clearinghouse enrollment insights, and excellent communication skills.
  • Assist with system setup, enrollments, and training on processes to ensure the billing team can service clients effectively.
  • Ensure new clients are put into production within thirty days of sale, based on complexity.

Requirements:

  • Minimum of two (2) years of clearinghouse enrollment or medical billing experience, preferably in Change Healthcare, Waystar, or Trizetto.
  • Knowledge of Salesforce functionality and ability to maintain clean and accurate data.
  • Ability to carry a client assignment load of 10+ clinics.
  • Maintain high standards of integrity and accountability.
  • Outstanding written and verbal communication skills.

Compensation:

PracticeTek considers a wide range of compensation factors to determine our offers of employment, including internal and external market factors, individual experience, and skills. Compensation for this position is expected to be between $31,150-$64,650.

About PracticeTek:

PracticeTek is a large and established healthcare technology company providing comprehensive software solutions to dental, orthodontic, chiropractic, optometry, and other healthcare clinics. We empower clinicians and their teams to deliver better patient care through innovative and user-friendly technology.


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