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Sales Associate

1 month ago

Fort Collins, Colorado, United States Trek Retail Corporation Full time

Job Title: Sales Associate

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Trek Retail Corporation. As a Sales Associate, you will play a critical role in providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Develop and maintain a deep understanding of our products and services to effectively communicate their value to customers.
  • Provide personalized sales support to customers, including answering questions, demonstrating products, and making recommendations.
  • Work collaboratively with colleagues to achieve sales targets and provide exceptional customer service.
  • Participate in daily huddles and debriefs to stay informed about sales performance and customer feedback.
  • Use our Guide Sales Process to provide customers with a seamless and personalized shopping experience.
  • Follow through on Quotes and Lead List communications to ensure timely and accurate follow-up with customers.
  • Maintain a clean and organized store environment, including product placement, price auditing, and product re-stocking.
  • Assemble and pre-assemble new bicycles, and prep customer bikes for service by our Service or Production Technicians.

What We Offer:

  • A positive and dynamic work environment with a focus on customer satisfaction.
  • Competitive compensation and benefits package, including 401(k) with match and Employee Stock Ownership Plans (ESOP).
  • Employee discounts on all products and deep partner retail discounts.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Requirements:

  • A positive, "get stuff done", attitude.
  • A desire to change the world through bikes and work with like-minded teammates.
  • A desire to learn and grow with our company.

Trek Benefits:

  • Flexible and fun company culture.
  • Equal Employment Opportunity (EEO) Employer.