Patient Experience Coordinator

5 days ago


Southern Pines, North Carolina, United States Morganton Park Dental Care Full time
Patient-Centered Care

Morganton Park Dental Care prioritizes patient-centered care, focusing on creating a welcoming atmosphere for every individual. As a Patient Experience Coordinator, you will play a vital role in ensuring each patient feels valued and respected throughout their visit.


Job Summary

We are seeking an organized and empathetic Patient Experience Coordinator to join our team. This role requires a strong ability to communicate effectively, manage multiple tasks, and prioritize patient needs.


Essential Responsibilities
  • Greet and welcome patients upon arrival, addressing any concerns or queries.
  • Coordinate patient flow, ensuring efficient use of time and resources.
  • Collaborate with the dental team to provide personalized care and attention to each patient.
  • Develop and implement initiatives to enhance patient satisfaction and loyalty.

Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and manage deadlines.
  • Certification in patient experience management or related field (optional).


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