Medical Services Coordinator

4 weeks ago


Doylestown, United States PRISM Vision Group Full time

About PRISM Vision GroupWe are a dynamic and forward-thinking healthcare provider committed to delivering exceptional patient care. Our team is passionate about creating a welcoming environment where patients feel valued and supported.Job SummaryWe are seeking an experienced Patient Scheduling Representative to join our team. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our medical services department. This is an excellent opportunity for someone who is detail-oriented, organized, and enthusiastic about providing exceptional patient care.Duties and ResponsibilitiesSchedule appointments for new patients, routine visits, and follow-ups with the appropriate physician, and complete the new patient consultation form thoroughly.Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment.Transfer calls to the appropriate physician and staff when applicable.Answer inquiries by clarifying desired information; researching, locating, and providing information. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Ensure all messages are complete, concise, and processed immediately or routed to the appropriate office/person.Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility, and HIPAA forms.Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing.Photocopy, fax, and email documents as requested in a timely manner.Assist patients, physicians, and office managers as requested.Prioritize tasks efficiently to meet deadlines and ensure seamless day-to-day operations.RequirementsTo be successful in this role, you should possess excellent communication skills, both written and verbal. You must be able to work effectively in a fast-paced environment and prioritize tasks efficiently. A high school diploma or equivalent is required, and experience in a similar role is preferred.What We OfferWe offer a competitive salary of $42,000 per year, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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