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Seasonal Sales Associate

2 months ago

Erie, Pennsylvania, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
    • Use the F.A.S.T. service model to meet customer needs and exceed expectations.
  • Product Knowledge
    • Develop and maintain a high level of product knowledge to effectively assist customers with their needs.
    • Stay up-to-date on new products, promotions, and sales to provide customers with the best possible shopping experience.
  • Sales and Merchandising
    • Drive sales by utilizing effective sales techniques, such as suggestive selling and upselling.
    • Maintain a visually appealing sales floor by merchandising products in a way that is attractive and easy to navigate.
  • Store Operations
    • Contribute to the overall success of the store by maintaining a clean and organized sales floor, processing transactions accurately, and adhering to company policies and procedures.
    • Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
Requirements
  • Education
    • No minimum education requirement.
    • High school diploma or equivalent preferred.
  • Experience
    • No experience required.
    • 1-3 years of previous experience in a customer-centric environment preferred.
  • Availability
    • Part-time status requires availability that meets the needs of the store.
    • Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week.
Benefits
  • Medical, dental, and vision benefit plans.
  • Company-paid basic, optional, and dependent life insurance.
  • Long-term disability and company-paid short-term disability.
  • Paid time off and sick time.
  • Tuition reimbursement.
  • Team member discount.