Seasonal Sales Associate

2 weeks ago


Erie, Pennsylvania, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Part-Time Associate to join our team at JOANN Stores. As a Seasonal Part-Time Associate, you will play a critical role in delivering exceptional customer experiences and driving sales through advanced product knowledge and innovative merchandising.

Key Responsibilities
  • Hearts: Provide exceptional customer service by greeting every customer, using the F.A.S.T. service model to meet their needs, and engaging in friendly conversation about their projects.
  • Hands: Process customer transactions efficiently and accurately, lift and arrange items on shelves and racks, and maintain a high level of productivity and attention to detail.
  • Minds: Drive sales through product knowledge, suggestive selling, and innovative merchandising, while minimizing shrink and maintaining a clean and organized store environment.
  • Inspire: Assist other team members with tasks, work on projects with store management, and contribute to the overall sales and environment of the store through positive interactions with customers and other team members.
Requirements
  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on a consistent basis throughout their shift.
  • Input data on computer keyboard and handheld units.
  • Use 2-way radios (hear incoming messages and provide verbal response).
  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Bend down and reach above head.
  • Climb and descend ladder.
  • Individually lift up to 49 pounds, and group lift up to 97 pounds.
Availability

Part-time status requires availability that meets the needs of the store. Part-time team members are generally scheduled to work less than an average of 28 hours per week in a measurement period.

Benefits
  • Medical, Dental, and Vision benefit plans.
  • Company-paid basic, Optional, and Dependent life insurance.
  • Long-term disability and Company-paid Short-term disability.
  • Paid Time Off and Sick Time.
  • Tuition Reimbursement.
  • Team Member Discount.


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