Scientific Computing Support Specialist

16 hours ago


Bethesda, Maryland, United States JCS Solutions LLC Full time
Job Description

JCS Solutions LLC is seeking a highly skilled Scientific Computing Support Specialist to join our team. As a key member of our IT department, you will provide comprehensive support for desktop, scientific computing, and outreach functions to ensure that our research environments are equipped with reliable IT solutions that enhance scientific productivity.

The ideal candidate will have a strong background in scientific IT support, experience with both Windows and Mac environments, and the ability to collaborate effectively with research personnel. If you are interested in a challenge and a great working environment, we encourage you to apply.

Responsibilities:
  • Engage with laboratory staff to gain an in-depth understanding of their day-to-day operations and IT requirements in a research environment.
  • Serve as a liaison between the labs, vendors, and the Information Resources Management Branch (IRMB), ensuring accurate communication of policies, issues, and technical challenges.
  • Maintain regular communication with remote and on-site research staff to track IT trends and identify emerging issues that may impact scientific workflows.
  • Gather and document scientific IT requirements from research personnel to build a database of needs and trends that can be used to develop solutions for common use-cases.
  • Proficient in documenting and maintaining Standard Operating Procedures, KB articles, etc.
Requirements:
  • Minimum of 5 years of experience in desktop support and scientific computing environments, preferably within a research or academic setting.
  • Strong proficiency with Mac environments, including configuration and support for iMac, Mac Pro, and future Mac devices.
  • Familiarity with scientific software tools such as Conda, Brew, RStudio, and experience supporting devices connected to scientific equipment.
  • Strong knowledge of network tools and experience providing support for network storage solutions, VLANs, and isolated network environments.
  • Knowledge of scientific data management best practices, including data streaming and secure storage solutions.

We are an equal opportunity employer and celebrate diversity. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.



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