Field Service Representative
4 days ago
We are seeking a highly skilled Field Service Representative to join our team at Peak Technologies.
About the Job:
This is a field-based position that requires traveling throughout the country to provide service and support for Peak Technologies supported equipment. The ideal candidate will have a near-expert level technical background in electro-mechanical devices, excellent communication skills, and the ability to work independently with minimal supervision.
Salary and Benefits:
The estimated annual salary for this position is $52,000 - $65,000, based on industry standards and location. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Job Responsibilities:
- Provide timely and efficient service and support for Peak Technologies supported equipment.
- Maintain accurate records of service calls, expenses, and other relevant information.
- Develop strong relationships with customers and internal stakeholders to ensure exceptional customer service.
- Install, maintain, and repair FHE (forms handling equipment).
- Travel extensively throughout the country, up to 20% overnight travel.
Requirements:
- Near-expert level technical background in electro-mechanical devices.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Valid driver's license and safe driving record.
- Ability to lift 50lbs without limitations or constraints.
Work Environment:
As a Field Service Representative, you will be working from home with frequent travel to customer sites nationally. You will be required to spend long periods sitting, standing, and walking, as well as handling equipment.
Language Skills:
Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
Decision Making and Reasoning:
Able to take accountability and responsibility for business target delivery and decision making.
Working Relationships:
Peak Sales Order & Customer Service Teams, Peak Management Team.
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