Medium and Heavy Duty Vehicle Coordinator
4 days ago
We're seeking a highly organized and efficient Service Writer to join our team at Universal Truck Service. As a Service Writer, you will be responsible for managing the flow of work, communicating effectively with customers and technicians, and ensuring that every repair job is completed efficiently and to the highest standards.
Key Responsibilities- Manage the workflow of repair jobs from initial intake to final payment
- Communicate effectively with customers and technicians via phone, email, and in-person
- Generate estimates based on technician diagnoses and upload images to work orders
- Schedule repairs, follow up with customers, and collect payments
- Dispatch drivers to pick up and deliver vehicles
We offer an estimated salary of $50,000-$65,000 per year, depending on experience, plus a comprehensive benefits package including 401K matching, medical and dental insurance, paid PTO, and more.
A minimum of 2+ years of experience as a Service Writer, preferably in the medium to heavy-duty vehicle sector, is required for this role. A valid MN driver's license and high school diploma or equivalent are also essential.
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