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Wealth Management Client Support Specialist

2 months ago


El Segundo, California, United States Boutique Recruiting Full time


Una firma de gestión de patrimonio en crecimiento está buscando un Especialista en Soporte al Cliente de Gestión de Patrimonio para unirse a su equipo dinámico. Esta es una oportunidad para destacar en una empresa pequeña pero altamente impactante, donde su atención al detalle y habilidades excepcionales en servicio al cliente serán verdaderamente valoradas.

En este rol, tendrá la oportunidad de interactuar directamente con los clientes, apoyar actividades comerciales cruciales y contribuir a los esfuerzos de marketing.

Ofrecemos:
Un salario competitivo, excelentes beneficios y un entorno colaborativo y de apoyo. Esta posición es ideal para alguien que desee tener un impacto significativo y avanzar en su carrera dentro de una exitosa empresa de gestión de patrimonio.


Rango Salarial:
$65,000 - $70,000 / año, según experiencia

Requisitos del Especialista en Soporte al Cliente:
- Título universitario, preferiblemente con cursos en Economía/Finanzas
- Más de 2 años de experiencia en gestión de patrimonio
- Sólido entendimiento de instrumentos financieros como acciones, fondos mutuos, ETFs y dividendos
- Alta atención al detalle, especialmente en gestión de órdenes y comercio
- Excelentes habilidades de comunicación y organización
- Dominio de Bloomberg, Excel, Word y un sistema de gestión de órdenes de comercio
- Las pasantías en la industria son un plus
- Capacidad para trabajar en horarios matutinos para alinearse con los horarios de apertura del mercado
- Mentalidad enérgica y emprendedora con la capacidad de aprender rápidamente y adaptarse a nuevas tareas

Responsabilidades del Especialista en Soporte al Cliente:
- Proporcionar un servicio al cliente excepcional y apoyo, incluyendo la gestión de consultas de clientes y mantener una fuerte presencia telefónica
- Asistir en actividades comerciales, asegurando precisión y atención al detalle en la gestión y ejecución de órdenes
- Crear y actualizar presentaciones, materiales de marketing y cuestionarios de debida diligencia utilizando PowerPoint y Excel
- Apoyar tareas administrativas para ayudar a los gerentes de cartera
- Mantener y actualizar bases de datos de clientes
- Monitorear sistemas de comercio para detectar discrepancias y asegurar que todas las transacciones sean precisas y oportunas
- Participar en actividades comerciales matutinas cuando el mercado abre
- Actualizar y gestionar bases de datos internas y sistemas con información de clientes y detalles de comercio

Beneficios:
- Cobertura de salud al 100%
- Seguro dental pagado
- Estacionamiento gratuito

PTO:
- Equipo colaborativo y de apoyo
- Cultura de comunicación abierta y retroalimentación
- Énfasis en el crecimiento profesional y avance en la carrera
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