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Cleanliness Specialist

2 months ago

Middletown, Delaware, United States Vp Advantage Services Llc Full time
About Us

Vp Advantage Services Llc is a leading provider of senior living communities, dedicated to creating a safe, secure, and inviting environment for our residents, families, and team members.

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping professional to join our team. As a Housekeeping team member, you will be responsible for maintaining the cleanliness and organization of our community, ensuring a high level of quality and attention to detail.

Responsibilities
  • Perform cleaning duties according to schedule in assigned areas, including apartment homes, common areas, lounges, and offices
  • Sweep, dust, dust mop, and wet mop all floors and stairways; spot clean and vacuum floors, rugs, carpets, and runners
  • Clean, sanitize, and polish lavatory, shower, and sink fixtures and facilities; stock dispensers as necessary
  • Dust, wash, sponge mop, sanitize, and hand shampoo furniture; dust desk and floor lamp, clean and polish glass surfaces, woodwork, walls, and windowsills
  • Scrub bath and shower room tiles, woodwork, window frames, and sills
  • Maintain equipment and materials needed to perform work in a clean and orderly condition
  • Collect trash and refuse from work areas and place in designated pick-up areas
  • Collect, clean, and redistribute community laundry
  • Maintain commercial laundry in a clean, orderly, and sanitary condition
  • Ensure cleaning chemicals are kept stored and locked when not in use
  • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes
  • Report any needed repairs and supply and equipment needs to the Lead Housekeeper
  • Perform other related duties as assigned by management
Requirements
  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
  • Previous housekeeping experience preferred
  • Ability to communicate effectively speaking the primary language of the residents
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations
  • Must demonstrate an interest in working with a senior population
  • Interacts with guests, residents, and staff in a courteous and friendly manner
  • Ability to respond promptly to resident needs
  • Supports organization's goals and values
  • Balances team and individual responsibilities
  • Ability to work flexible hours as needed
  • Ability to perform tasks with frequent interruptions
  • Ability to handle multiple priorities
  • Competent in organizational, time management skills
  • Ability to work semi-independently without direct supervision
Competencies
  • Diversity: Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce
  • Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
  • Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
  • Analytical: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures
  • Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
  • Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals
  • Change Management: Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results
  • Cost Consciousness: Works within approved budget; develops and implements cost-saving measures; conserves organizational resources
  • Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Delegation: Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results
  • Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
  • Design: Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail
  • Initiative: Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed
  • Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention
  • Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things
  • Judgement: Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
  • Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others
  • Managing People: Includes staff in planning, decision-making, facilitating, and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products, and services; continually works to improve supervisory skills
  • Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
  • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
  • Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
  • Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans
  • Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics
  • Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
  • Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities
  • Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
  • Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
  • Quantity: Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly
  • Safety and Security: Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly
  • Strategic Thinking: Develops and implements plans to achieve organizational goals; aligns work with strategic objectives; makes informed decisions that support organizational success