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Client Relations Specialist

2 months ago

Salem, Oregon, United States City of Salem Full time

Position Overview:

The City of Salem is looking for a dedicated Customer Service Specialist 1 (CSS 1) to enhance our Customer Service Center within the Enterprise Services Department.

Key Responsibilities:

  • Act as the primary point of contact for customer inquiries.
  • Deliver exceptional service to ensure a positive customer experience.
  • Assist in resolving customer issues efficiently and effectively.

Qualifications:

  • Strong communication and interpersonal skills.
  • Ability to handle customer concerns with professionalism.
  • Experience in a customer-facing role is preferred.

This role is essential in maintaining the high standards of service that the City of Salem is known for.