Water Treatment Specialist

2 days ago

Houston, Texas, United States United Waterworks LLC Full time
Customer Outreach and Marketing Specialist

United Waterworks LLC is seeking a dedicated and dynamic professional to fill the role of Customer Outreach and Marketing Specialist. This position is crucial for ensuring customer satisfaction, supporting sales, and driving marketing initiatives.

Key Responsibilities:Customer Engagement:
  • Conduct on-site visits to recently installed customers to perform water quality tests and gather feedback.
  • Record video testimonials during customer visits, ensuring high-quality content that highlights customer satisfaction and system benefits.
  • Provide customers with additional information about system maintenance, benefits, and upgrade options.
Sales Coordination:
  • Call, book, and schedule sales appointments for the Direct Sales team, ensuring a smooth customer journey from installation to follow-up.
  • Maintain a customer contact schedule to optimize sales opportunities and ensure timely follow-ups.
Marketing Support:
  • Assist with various marketing projects, including social media content creation, promotional campaigns, and community outreach programs.
  • Support the Marketing Manager in organizing events, workshops, and other promotional activities.
  • Provide feedback from customer interactions to help shape marketing strategies and improve service offerings.
Qualifications:
  • Previous experience in customer service, sales coordination, or marketing support preferred.
  • Strong interpersonal and communication skills, with the ability to interact professionally with customers.
  • Must be computer savvy, with proficiency in using office software, scheduling tools, and basic video editing.
  • Reliable transportation for use in the field is required.
  • Basic understanding of water treatment systems is a plus; training will be provided.
  • Ability to manage schedules, multitask, and work both independently and as part of a team.
Compensation and Benefits:
  • Competitive salary, based on experience.
  • Comprehensive benefits package, including health insurance and paid time off.
  • Opportunities for professional development and career growth within the company.
  • This role is a great opportunity for a motivated individual who enjoys working directly with customers and has a passion for marketing and sales.

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