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Medical Assistant

2 months ago

Mineola, New York, United States NYU Langone Health Full time
Job Summary

NYU Langone Health is seeking a highly skilled Medical Assistant to join our team at NYU Langone Hospital-Long Island. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Patient Care
    • Assist physicians and/or Advanced Care Practitioners and nurses in providing patient care
    • Validate patient identifiers, prepare patients and rooms for examination, measure and record vital signs, draw blood, and collect other lab samples
  • Administrative Tasks
    • Schedule appointments, answer phone calls, and perform data entry
    • Escort patients to exam rooms, clean and stock exam rooms, and maintain a clean and organized environment
  • Quality Initiatives
    • Support quality initiatives by following FGP guidelines for collecting and documenting information in the EMR
  • Patient Experience
    • Promote a positive patient experience by communicating effectively with providers and administrative staff, escalating issues as needed
    • Anticipate patient needs and participate in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify)
Requirements
  • High School Diploma or equivalent required
  • Completion of a Medical Assistant Program from an accredited institution or current medical assistant certification from a nationally recognized accredited institution
  • Working knowledge of English and computer skills required
  • Ability to complete multiple tasks efficiently and thrive in a team work environment
About NYU Langone Health

NYU Langone Health is a world-class, patient-centered, integrated academic healthcare system, providing care to patients in the New York metropolitan region and beyond. At NYU Langone Health, we are committed to excellence in patient care, education, and research, and to embracing diversity and inclusion in all aspects of our institution.