Cleanliness Specialist
5 days ago
Company Overview: Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. We are committed to delivering exceptional customer experiences and creating memorable moments for our guests.
Job Summary:
We are seeking a highly motivated and detail-oriented Cleanliness Specialist to join our team at Sheraton Rockville. As a Cleanliness Specialist, you will be responsible for maintaining the highest standards of cleanliness and hygiene in our guestrooms and public areas. You will work closely with our Housekeeping team to ensure that every guest has a comfortable and enjoyable stay.
Key Responsibilities:
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas, and closets clean, neat, and vacuumed.
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for Lost and Found according to the standards.
- Ensure overall guest satisfaction.
Qualifications:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Estimated Salary: $42,000 - $58,000 per year based on experience.
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