Collision Management Leader

1 week ago


Matthews, North Carolina, United States Classic Collision Full time
About Classic Collision

Classic Collision is a rapidly growing company with a mission to deliver quality service, safety, and integrity in every vehicle repair and customer interaction.

Salary and Benefits

The estimated salary for this position is $70,000 - $90,000 per year, depending on experience. We offer competitive pay, benefits, and career advancement opportunities, including paid weekly, continuous training, supportive team culture, company match 401K, medical/dental/vision, paid time off, and six paid holidays.

Job Description

The General Manager oversees the overall operations and financial results of their assigned store, ensuring efficient management, business relationships, and profitability. Key responsibilities include:

  • Leading center-level performance through key metrics, quality, individual skill levels, and culture
  • Communicating and managing change processes
  • Staying up-to-date with current vehicle repair procedures and technologies
  • Managing staff accountability for shop performance through Recipe Book execution
  • E nsuring customer satisfaction by coaching staff and resolving customer concerns
  • Recruiting, interviewing, and hiring new staff as needed
  • Training new hires on company policies and procedures
  • Promoting safe, clean working conditions
  • P romoting, developing, and acting as a liaison with area insurance contacts and other referral points
Required Skills and Qualifications

This role requires:

  • A minimum of five years' collision repair/ auto body management experience
  • Proven leadership and track record of employee development
  • Ability to read and understand financial P&L statements
  • ICAR Platinum certification (preferred)
  • Ability to travel up to 25%
  • Valid driver's license and eligibility for insurance coverage
  • Working knowledge of CCC One estimating platform and management system
  • Advanced skills in Microsoft Office, including Word, Excel, Outlook, and PowerPoint
Physical Demands and Work Environment

The General Manager will frequently stand, walk, use hands and fingers, climb, balance, bend, stoop, kneel, or crawl, and continually talk or hear. They may occasionally lift/push weights up to 50 pounds.



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