Laundry Assistant
24 hours ago
Innisfree Hotels is a dynamic and inclusive workplace that fosters a culture of care and respect for its employees.
Location: Hampton Inn PCB
The Laundry Attendant is a key member of our housekeeping team, responsible for ensuring the cleanliness and organization of our hotel's laundry facilities.
Essential Duties and Responsibilities:
• Maintain a positive and friendly demeanor when interacting with guests and colleagues
• Promote a positive work environment by addressing and resolving conflicts in a calm and professional manner
• Ensure regular attendance and adapt to varying schedules as needed
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag
• Ensure the washing, drying, folding, and discarding of linen and uniforms are done to standard
• Responsible for the upkeep and maintenance of all laundry equipment, coordinating with Maintenance as needed
• Keep linens and laundry supplies stocked and maintained at all times
• Ensure coordination of linen distribution among departments and guest rooms
• Handle lost and found items according to company standards
• Monitor cleanliness and orderliness of linen and lint traps
• Address and resolve guest complaints in a timely and effective manner
• Show initiative in job performance by anticipating the needs of guests and colleagues
• Follow all company policies and procedures
• Maintain a clean and safe work environment, reporting any safety issues to management immediately
Qualifications:
• High school diploma or equivalent required
• Minimum 2 years of housekeeping or laundry experience in the hospitality industry preferred
• Experience in team management preferred
• Ability to interpret instructions and communicate effectively in English
• Detail-oriented and able to multitask
• Team player with ability to work independently
Innisfree Hotels invests in its employees, and we are looking for individuals who are committed to growth and development.
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