Senior IT Network and Telecommunications Analyst
3 weeks ago
Cardinal Health is seeking a skilled Senior IT Network and Telecommunications Analyst to join our team. As a key member of our IT Network & Telecommunications team, you will be responsible for designing, implementing, and supporting Cisco UC and UCCE solutions.
Key Responsibilities- Participate in project work to deploy new voice solutions
- Perform analysis of maintenance failures, research trends, causes of failures, and recommend solutions to avert future failures
- Design, implement, and support of Cisco UC and UCCE
- Perform call recording, SIP, SBC's, CVP, CCNP, ITIL v3
- Demonstrate knowledge of Cisco related voice and contact center components
- Project management
- Utilize strategic approach to Unified Communications
- Provide topology documents or the flow of the voice data
- 2-4 years of experience in the data/voice communications field, preferred
- Bachelor's degree in related field, or equivalent work experience, preferred
- Practical skills in voice technologies IP telephony and SIP, preferred
- Experience designing, implementing, and troubleshooting voice technologies, preferred
- Understanding of IP data, voice, and video networking concepts and systems is preferred
- Excellent oral communication and technical writing skills preferred
- Experience with MS Office Suite and LucidChart preferred
- Analytical, troubleshooting and problem resolution skills preferred
- Experience in logical design of voice & contact center solutions, research and development, and hands-on configuration preferred
- Competitive hourly rate: $32.50 - $46.39 per hour
- Bonus eligible: No
- Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being
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