Fleet Attendant

5 days ago

Greenville, North Carolina, United States Starship Technologies Inc Full time

Starship Technologies Inc. is revolutionizing the delivery industry with cutting-edge autonomous robots. Our robots are designed to deliver food, groceries, and packages across college campuses and neighborhoods in minutes. With millions of deliveries completed to date, we're committed to reducing congestion, pollution, and increasing the quality of life for residents.

We're seeking a highly motivated and tech-savvy individual to join our US Operations team as a Fleet Attendant. This seasonal position (August through May/June) requires you to assist in the daily operations of our innovative food delivery service.

The environment will be fast-paced and dynamic, with opportunities to work with cutting-edge technology and our autonomous robots. As a Fleet Attendant, you'll be responsible for executing start-of-day or end-of-day charging and cleaning of the robot fleet, repairing robots throughout the shift, and troubleshooting unexpected situations that may arise during delivery. You'll also work effectively as a team to ensure exceptional results in the delivery service from vendors to customers.

Key Responsibilities:

  • Cleaning and detailing of our robot fleet to ensure they look great, inside and out.
  • Responsible for operational service, ensuring robots are in service, sanity, and fully charged. You'll deploy the robots to or return from your service area as needed with clean liners and all necessary equipment.
  • Transporting the robot to delivery areas by ebike or foot (which may include some occasional lifting of up to 70 lbs).
  • Performing weekly Merchant Preflights to understand any service-related issues, providing operational and general troubleshooting assistance related to Starship-provided devices, and acting as a Starship brand representative while in this client-facing role.
  • Assisting robots in unexpected situations across the campus, reporting any issues to the onsite team.
Technical Tasks:
  • Helping sustain the health of the robots through basic maintenance and troubleshooting both in the field and in the hub.
  • Maintaining our hub-based warehouse and conducting regular inventories.
  • Remote (online) training will be provided upon completion of hiring/onboarding for one week. Onsite training to follow after with a Robot Technician, Operations Manager, or a designated Trainer.
  • Other duties as assigned.
We're looking for someone who is:
  • Excited to work with robots and technology.
  • Interested in being part of something new and inspirational.
  • Responsible and happy to be a representative of Starship.
  • Independent, ready to take initiative in unexpected situations.
  • Able to work independently indoors/outdoors.
  • Excellent in spoken and written communication in English.
  • It will be beneficial if you have experience working with electronics.
  • Has the ability to use hand and power tools (screwdriver, Pliers, Torx, dremel, drill) or is willing to learn.
  • Someone who has availability for weekend shifts, morning and/or evening shifts are highly preferred.
Physical Requirements:
  • Movement ability to frequent usage of wrists, hands, and finger dexterity to movements such as constant typing, as well full-body exertion while wrangling the robot fleet.
  • Occasional lifting of items with weight up to 70 lbs.
  • Comfortable riding an ebike on various terrain.
What's in it for you?
  • Summers off This is a seasonal role Having a seasonal position gives you flexibility to take time off during our off-season in the summer months.
  • Opportunity to grow with a rapidly expanding company.
  • Chance to be part of a potential next unicorn company

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