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Café Ambassador

2 months ago

Delray Beach, Florida, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our financial services to the community.

Key Responsibilities
  • Develop and maintain strong relationships with customers and community members to understand their financial needs and goals.
  • Provide personalized financial guidance and support to customers, helping them to achieve their financial objectives.
  • Collaborate with colleagues to create a welcoming and inclusive environment in our café, promoting a culture of financial literacy and education.
  • Stay up-to-date with industry trends and developments, ensuring that customers receive the most relevant and effective financial solutions.
  • Participate in community outreach and engagement initiatives, building partnerships with local businesses and organizations to promote financial inclusion and education.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • At least one year of retail, sales, or customer service experience.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Proficient in G-Suite and other digital tools.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

As a Café Ambassador at Capital One, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional customer experiences. We offer a comprehensive benefits package, including health, financial, and other benefits that support your total well-being. If you are a motivated and customer-focused individual who is passionate about financial inclusion and education, we encourage you to apply for this exciting opportunity.