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Restaurant Operations Manager

2 months ago

Great Falls, Montana, United States Pentex Restaurant Group Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Pentex Restaurant Group. As a key member of our management team, you will be responsible for leading and empowering our team to deliver exceptional customer service and product quality.

Key Responsibilities
  • Lead and manage a team of restaurant staff to achieve sales and customer satisfaction goals
  • Develop and implement strategies to improve restaurant operations, including menu engineering, inventory management, and labor control
  • Monitor and control costs, including food, labor, and overhead expenses
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
Requirements
  • 2+ years of experience in a supervisory role in the quick service restaurant industry
  • Proven track record of success in leading and developing high-performing teams
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) eligibility with employer match
  • Employee assistance program
  • Employee meal discounts
Our Values

We live by our values of Integrity, Humility, Excellence, and Celebrate. We believe in treating our employees and customers with respect and dignity, and we strive to create a positive and inclusive work environment.