Sales Associate

4 weeks ago

Palo Alto, California, United States Urban Outfitters Full time

Role Summary: As a Sales Associate at Urban Outfitters, you will contribute to driving sales through providing a genuine experience to each customer.

Key Responsibilities:

  • Act as a brand representative reflective of the company values.
  • Initiate conversation, share advice and product knowledge to interact with the customer in a personalized way.
  • Utilize technology to be well-informed on company priorities and promotions in-store and online.
  • Deliver a seamless, omni-channel shopping experience through utilization of the tools available to service the customer.

Teamwork + Communication:

  • Contribute to the store by being positive, respectful, and helpful to others.
  • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team.
  • Exhibit a willingness to learn and adapt; be flexible to change and open to try new ways of doing things.

Visual + Business Operations:

  • Maintain Urban Outfitters visual and operational standards while keeping the focus on the customer.
  • Support the shipment process to gain awareness of product, including what's new and what's already on the floor.
  • Contribute to completion of omni-order fulfillment processes.

Role Qualifications:

  • Possess a passion for the UO brand.
  • Have experience in customer service.
  • Be a team player.
  • Be able to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.

Perks and Benefits:

  • Comprehensive Perks & Benefits, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more.

Pay Range: USD $17.80/Hr.

Urban Outfitters Wage Transparency: To view information related to various state-specific wage transparency laws, click here.

EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

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