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Client Services Coordinator

2 months ago

Philadelphia, Pennsylvania, United States PeopleShare Full time

Job Summary:

PeopleShare is seeking a skilled Case Manager to provide critical in-home services to at-risk families and individuals. As a key member of our team, you will work closely with clients to assess their needs, develop personalized service plans, and connect them with essential resources.

Key Responsibilities:

  • Conduct Home Visits: Provide in-home services to at-risk families or individuals, including a hybrid caseload ranging from low to high risk referrals.
  • Case Management Services: Conduct home visits, complete family assessments, create service plans, manage crisis intervention, advocate, connect to resources, and maintain accurate case files according to program standards.
  • Collaboration and Communication: Coordinate with school personnel, DHS social workers, and service providers to communicate progress and work towards successfully connecting families to resources.
  • Flexibility and Availability: Provide services and support outside of regular working hours to accommodate clients' needs, and be available on-call 24/7 for client emergencies (occasional).
  • Professional Development: Regularly attend and actively participate in staff meetings, supervision, staff training sessions, case reviews, and other professional development opportunities.

Requirements:

  • A minimum of 2 years of experience in a case management or related role.
  • Previous experience navigating public benefits for clients.
  • Experience working with school personnel.
  • Bachelor's degree required.
  • Mandated Reporter Certificate (within 5 years).

About PeopleShare:

PeopleShare is a leading staffing agency providing temporary to hire and permanent jobs across 8 states. We offer a range of job opportunities, including receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

Equal Opportunities Employer:

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws.