Truck Service Advisor Position

4 days ago

Lake Park, Georgia, United States TravelCenters of America Full time

Truck Service Advisor Job Summary

At TravelCenters of America, we are seeking a highly skilled Truck Service Advisor to join our team. As a Truck Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that they receive the best possible experience at our travel centers.

Key Responsibilities:

  • Provide first-rate service to customers through extensive knowledge of our products and services.
  • Write work orders, suggest sales, and handle over-the-counter transactions while ensuring that we are returning every traveler to the road better than they came.
  • Source parts from outside vendors and coordinate delivery.
  • Prepare end of shift drop and shift report; understand various payment types.
  • Ensure the cleanliness of service counters, showroom, and customer restrooms.
  • Maintain the safety of both our customers and team members.

Requirements:

  • A dedicated individual who works well with others and is excited to be part of our team.
  • High School Diploma or GED.
  • Good verbal and written communication skills.
  • Previous cashier and customer service experience; experience in repair or parts shop preferred.
  • Presents self in a professional manner to customers, management, and coworkers.
  • Strong suggestive selling skills.
  • Basic computer skills.
  • Ability to work flexible hours including nights, weekends, and some holidays in interior and exterior conditions.
  • A valid driver's license.

What We Offer:

  • Competitive wages.
  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • A wide variety of discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement with company-paid training.

Equal Opportunity Employer:

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information, or membership in any other category protected by applicable federal, state, or local law.

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