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Sales Associate III
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities- Provide outstanding customer service, ensuring a positive and personalized experience for all customers
- Drive sales through effective clienteling, product knowledge, and sales strategies
- Maintain a high level of product knowledge, including features, benefits, and current offerings
- Process customer transactions efficiently and accurately, including purchases, returns, and exchanges
- Support store operations, including visual merchandising, inventory management, and cash wrap duties
- 1-3 years of previous sales experience, preferably in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Drive for Results: Can be counted on to exceed goals successfully
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization
- Learning on the Fly: Learns quickly when facing new problems
Coach is a global fashion house founded in New York in 1941. We are part of the Tapestry portfolio, a global house of brands committed to stretching what's possible. We pride ourselves on hiring and developing the best people, and we are an equal opportunity and affirmative action employer.