Sales Associate

2 months ago


Durham, North Carolina, United States Lovesac Full time
About Lovesac

Lovesac is a company that is committed to bringing Total Comfort to millions of homes. We believe in creating furniture that can evolve along with our customers as life unfolds. Our products, such as Sactionals and Sacs, provide peace of mind and can adapt to fit almost any space and style.

Our Purpose

We are passionate about building meaningful relationships and fostering a culture that celebrates individuality and diversity. We strive to promote love, inclusion, and happiness in all that we do. Our Guiding Principles are at the heart of everything we do, and we are committed to working and succeeding together.

The Role

We are seeking a Sales Associate who will have a passion for our products and our customers. As a Sales Associate, you will be responsible for creating a unique experience for our customers by identifying their needs and providing outstanding service. You will utilize our proprietary selling process to demonstrate, quote, and close sales, while maintaining a comprehensive knowledge of our entire product line.

Key Responsibilities
  • Meet or exceed all goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with outstanding service
  • Offer additional financing options to customers
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy
  • Assist in the execution of promotional campaigns
  • Partner with store management to resolve customer service issues
  • Maintain store standards and ensure accurate processing of POS transactions
Requirements and Qualifications
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Superior communication skills and ability to listen effectively
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service and creates solutions that drive business results
  • Proficiency in Microsoft Office: Word, Excel & PowerPoint
What We Offer
  • Flexible hours
  • Paid Time Off & Holiday Pay
  • Sales Incentive Programs
  • 401K Matching Contribution
  • Health Plan Discount
  • Employee Assistance Program
  • Financial Wellness Tools
  • Associate Discounts
  • Pet Insurance

We are an Equal Opportunity employer and consider all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other characteristic protected by applicable law.


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