Experienced Automotive Service Advisor

1 month ago


Bowie, Maryland, United States Group 1 Automotive, Inc. Full time

About Kia of Bowie

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Kia of Bowie, part of the renowned Group 1 Automotive, is a leading player in automotive retail sales and service. As we continue to grow and thrive, we are seeking an exceptional Quality Automotive Service Advisor to join our Quality Dealership, representing a quality product.

Role Overview

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Our ideal candidate will be passionate about delivering outstanding customer service and possess excellent interpersonal skills, thriving in an environment where interacting with people throughout the working day is essential.

Key Responsibilities

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  • To provide top-notch service to customers, ensuring their satisfaction and loyalty to our dealership.
  • To work collaboratively with colleagues to achieve targeted goals and contribute to the success of our team.
  • To maintain a clean, organized workspace, adhering to high standards of professionalism and respect for our clients.

Requirements

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  • Customer Service Experience: Proven ability to deliver exceptional customer experiences.
  • Automotive Service Advisor Experience: A plus, but not necessary.
  • Positive & Friendly Attitude: Essential for building strong relationships with customers and colleagues.
  • Interpersonal Communication Skills: Strong verbal and written communication skills, enabling effective collaboration with team members.
  • Basic Computer Skills: Proficiency in using basic computer applications and software.
  • Strong Desire to Provide an Exceptional Client Experience: Our highest priority.
  • Ability to Achieve Targeted Goals: Track record of achieving goals and contributing to team success.
  • High School Diploma or Equivalent: Required.
  • Valid Driver's License: Necessary for traveling between locations.

Benefits

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We offer a comprehensive benefits package, including:

  • Great Working Environment: Collaborative team atmosphere.
  • Health, Dental & Vision Insurance: Comprehensive medical coverage.
  • Life & Disability Insurance: Peace of mind for you and your loved ones.
  • 401(k) with Company Match: Secure your financial future.
  • Paid Time off: Relax and recharge.
  • Employee Vehicle Purchase Program: Exclusive discounts on vehicles.
  • Employee Stock Purchase Plan: Invest in your future.
  • Pinnacle Awards Program: Recognize and reward excellence.
  • Structured, Self-Paced Career Path Leading to Management Opportunities: Develop your skills and advance your career.
  • Second to None Job Education and Training for Success: Continuously improve and grow professionally.

Compensation

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The salary range for this position is $42,000 - $110,000 per year, commensurate with experience.



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