Customer Liaison
8 hours ago
At Secor Auto Center, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Liaison/Service Advisor. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring seamless communication, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Customer Communication: Greet customers, create work orders, and correspond with customers and our Auto Techs during repairs to ensure we continue to meet expectations.
- Service Coordination: Order parts, review final invoices, and maintain customer records according to industry safety standards.
- Team Collaboration: Work closely with our service team to ensure efficient and effective service delivery.
- Valid Driver's License: Must hold a valid driver's license.
- Team-Oriented: Must be team-oriented, flexible, and focused on maintaining a high level of customer service.
- Professional Appearance: Must maintain a professional appearance and neat work area.
- Competitive Hourly Rate: Earn a competitive hourly rate plus commissions earned right away.
- Eligible Benefits: 401K, medical, dental, and vision available after 60 days.
Secor Auto Center has been proudly serving Eastern Connecticut for over 50 years. We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We offer a competitive benefits package, opportunities for continued personal and professional growth, and a collaborative work environment.
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