Appliance Repair Technician

2 weeks ago

San Diego, California, United States 1-800-APPLIANCE RESCUE FACTORY Full time
Job Overview

At 1-800-APPLIANCE RESCUE FACTORY, we're seeking a skilled Appliance Repair Technician to join our team. As a Whirlpool authorized service provider, you'll have the opportunity to work with a variety of high-quality appliances and provide exceptional service to our customers.

Responsibilities
  • Diagnose and repair major appliances, including washers, dryers, stoves, microwaves, and dishwashers.
  • Interact with customers to determine service problems, explain needed repairs, and provide estimates as needed.
  • Meet or exceed key performance indicator metrics for performance incentives.
  • Masterfully diagnose and repair all major appliances, including gas/electric stoves, microwave ovens, and dishwashers.
  • Learn and apply the details of today's connected technology to major home appliance goods.
  • Complete all required technician competency model training, and proactively seek to remain a knowledgeable expert in the repair industry.
  • Drive safely and responsibly to and from customer locations.
  • Utilize handheld devices to update work orders in a paperless environment.
  • Consistently deliver a 5 Star customer experience.
Qualifications
  • Must be enthusiastic and customer service-focused.
  • Knowledge of principles and processes for providing customer and personal services.
  • Willingness to learn and develop skills.
  • Must have a valid drivers license.
  • Must be able to pass a pre-employment drug screen, criminal background check, and drivers license check.
  • Ability to read, write, and speak English.
  • Must be able to lift or maneuver 50 pounds.
  • High school diploma or equivalent.
  • Prior experience in appliance repair, HVAC, electrical, or related fields preferred.

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