Nurse Care Coordinator for Patient Success

7 days ago


Jamaica, New York, United States Oak Street Health Inc. Full time

Overview

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Oak Street Health is a revolutionary healthcare company that aims to deliver high-quality, patient-centered care. As a Nurse Care Coordinator, you will play a vital role in building strong relationships with patients and their support teams, ensuring seamless experiences and exceptional outcomes.

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Estimated Salary: $95,700 - $115,600 per year

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Job Description:

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We are seeking a dedicated and compassionate Registered Nurse to join our team as a Center Nurse. In this role, you will utilize an integrated approach to achieve desired patient outcomes by coordinating care and providing a seamless experience to patients and their support teams.

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As a Center Nurse at Oak Street Health, you will work closely with the Practice Manager or Nurse Supervisor to provide competent nursing care, respond to incoming telephonic requests, and conduct thorough reviews of patient medications. You will also provide comprehensive education and direct patient care, particularly around chronic conditions, and actively collaborate with the care team to implement and progress patient care plans.

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Key Responsibilities:

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  • Provide competent nursing care by displaying proficiency in your role and executing job responsibilities in a safe and consistent manner">
  • Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to patients' needs and exceeding expectations">
  • Provide clinically competent triage and symptom management to patients who may or may not be physically present">
  • Utilize standardized protocols for medication management, prescription refills, and prior authorizations">
  • Conduct thorough and accurate reviews of patient medications and update as needed">
  • Provide comprehensive education and direct patient care, particularly around chronic conditions">
  • Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels">
  • Create a welcoming and engaging environment to meet the needs of patients, communities, families, and teams where they are">
  • Delegation of activities to other clinical care team members to support the needs of our patients">
  • Participate in care team meetings to discuss patient care and clinic operations">
  • Deliver an exceptional patient experience through service, responsiveness, and respectful care">
  • Perform point of care testing, procedures, and specimen collection (including phlebotomy) as needed">
  • Perform other related duties as assigned">
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Required Qualifications:

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  • Active Registered Nurse (RN) Licensure in good standing with the applicable state">
  • BLS Certification">
  • Electronic Medical Record (EMR) experience">
  • Ability to maintain patient confidentiality and process information in a confidential manner">
  • US work authorization">
  • Ability to assess patients without face-to-face interaction, strong communication, and assessment skills">
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Benefits:

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Oak Street Health offers competitive benefits, including paid vacation/sick time, a generous 401(k) match with immediate vesting, and health benefits. We are committed to creating a collaborative and energetic culture that values high levels of responsibility and rapid advancement.

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About Oak Street Health Inc.

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Oak Street Health is an equal opportunity employer. We value diversity and encourage all interested readers to apply.



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