Customer Experience Specialist

5 days ago


Erie, Pennsylvania, United States Ulta Beauty Full time

Ulta Beauty is seeking a talented Customer Experience Specialist to join our team.

Job Summary:

We are looking for a friendly and approachable individual who can provide exceptional customer service and product knowledge to create a seamless shopping experience.

About the Role:

In this role, you will be responsible for making eye contact with guests entering the store, greeting them promptly, and determining their needs.

You will also partner with management to ensure guest needs are met and recommend products and services that meet their expectations.

Responsibilities:

  • Maintain a positive and welcoming store environment
  • Provide excellent customer service and respond to guest inquiries
  • Participate in visual merchandising and inventory management
  • Meet sales goals and achieve individual targets
  • Collaborate with colleagues to achieve team objectives

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of retail experience preferred
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to change

Benefits:

  • Competitive hourly wage ($12.50-$15.00 per hour)
  • Opportunities for career advancement and professional growth
  • Discounts on Ulta Beauty products and services

Estimated Salary: $26,000 - $31,200 per year, based on 40 hours per week and 52 weeks per year.



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