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Lead Field Service Engineer
2 months ago
As a Lead Field Service Engineer at Precision Devices Inc., you will play a crucial role in ensuring the operational excellence of our service department.
Key Responsibilities:
1. Oversee the service operations for a diverse portfolio of over 40 active clients across North America, including the USA, Mexico, and Canada.
2. Act as the management representative for the quality assurance system at Precision Devices Inc.
3. Ensure adherence to the latest ISO standards, maintaining compliance and quality across all processes.
4. Provide IT support across the organization, enhancing site-wide operational efficiency (this is a significant advantage).
5. Manage customer satisfaction initiatives, ensuring surveys are distributed, followed up on, and analyzed to identify areas for improvement.
