Service Department Operations Manager

6 days ago


Katy, Texas, United States Holiday World RV Full time

Overview

Holiday World RV is seeking an experienced Service Department Operations Manager to lead daily activities and supervise personnel. The ideal candidate will have strong leadership skills, technical knowledge, and excellent customer service abilities.

Salary

The estimated salary for this role is $65,000 - $80,000 per year, commensurate with experience and location in the industry.

Job Description

The Service Department Operations Manager will be responsible for:

  • Leads daily Service Department activities, ensuring efficient operations and high-quality customer service.
  • Supervises shop personnel, providing support with technical installations and training employees on new products and safety procedures.
  • Monitors and reviews work schedules, technician productivity, and labor control reports to optimize departmental performance.
  • Tracks monthly departmental results and assures productivity standards are met.
  • Provides exceptional


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