Service Delivery Operations Leader

1 week ago


Katy, Texas, United States Upwing Energy Full time
Overview

The Director of Service Operations at Upwing Energy plays a pivotal role in overseeing daily operations, ensuring service safety, quality, and efficiency. This position reports to the VP of Service Operations and coordinates service delivery activities, manages budgets, and supervises staff, including Field Service Managers and Shop Managers.

This leader ensures compliance with local health, safety, and environmental regulations, smooth operation of service delivery, and continual improvement of operational processes and procedures.

About the Role
  • Accountable for all operational activities and leadership within the geographical market of the Upwing End-to-End service delivery
  • Supervise job planning, service execution, and production monitoring of the service delivery to oil and gas field customers
  • Manage daily operations and all functions of the field service delivery team in the geographical market
  • Ensure compliance with local health, safety, and environmental regulations, policy, and programs
  • Manage budgets, human resources, facility, and location assets
  • Implement strategies to improve the productivity of the customer's assets and overall operational efficiency of Upwing's service delivery workflow and field service delivery organization
Requirements

We are seeking an experienced professional with a strong background in oil and gas field service operations. The ideal candidate will have:

  • B.S. degree in Petroleum Engineering or other related engineering and scientific discipline
  • 10-15 years of oil and gas field service operational experience
  • 5-10 years of managing operation organization or proven leadership roles in oil and gas field service companies or operating companies
  • Working knowledge of the operations and technologies of oil and gas fields
  • Experience in artificial lift is a must; experience in Electrical Submersible Pump and surface compression technology are preferred; experiences in well completion technologies are also preferred;
  • Working knowledge of quality, health, safety, and environmental policies and regulations needed
  • Excellent communication skills to interface with different internal and external stakeholders
  • Proven track record in customer centricity to maintain and nurture customer relationship; experience in sales and develop new customer is a plus
  • Ability to work successfully as a leader of a wide variety of people with different cultural backgrounds and at different levels within and outside the organization
  • Strong analytical and problem-solving capability
  • Flexibility around work schedule and ability to travel as required
  • Ownership and accountability of operation, human resources, and assets of assigned location(s)
Compensation

The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience and qualifications.



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