Customer Service Operations Coordinator
3 days ago
A career as an Office and Call Center Administrator at Mr. Rooter Plumbing of Virginia Beach offers an exciting opportunity to be part of a dynamic team that provides top-notch customer service. In this role, you will oversee administrative and customer service operations, ensuring seamless communication between our team and clients.
Responsibilities include managing office functions, implementing organizational systems, working with the financial team, and developing strategies to improve processes. This role requires strong leadership, organizational, and multitasking skills, along with excellent written and verbal communication skills.
Qualifications:
The ideal candidate will have a minimum of three years' experience running a call center or similar role, preferably in the plumbing or home services industry. A bachelor's degree in business administration or a related field is preferred, or ten years of equal experience. We are seeking a driven individual who can provide the highest level of customer service and satisfaction, while upholding our core values and being a team player.
Compensation:
The estimated salary for this position is $60,000 per year, based on industry standards and location. In addition to a competitive salary, we offer a comprehensive benefits package, including paid vacation, holiday pay, sick leave, healthcare, 401k program, team events, employee recognition programs, and monthly contests with bonus opportunities.
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Service Operations Coordinator
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